Recently visited McCormick & Schmick (downtown) and I was kinda in the mood for soup and salad. Now, if you know me and have gone out to eat with me you would know I always, always ask the server their thoughts on the items I'm choosing (irritating to some of friends but this is what I was taught in culinary school "ask the server".) I mean they are the experts right? Right?
A good server will be able to tell you right away if your choice is a good one or a bad one or they may even recommend their personal favorite. A bad server hasn't a clue about the menu and can't seem to offer you any suggestions other than "do you want soup or salad" with your entree. Don't be fooled my friends - the server should know and have tasted EVERYTHING on the menu.
Anyway, for some reason I decided to go against the servers recommendation on vegetable clam chowder and go with the lobster bisque (which, by the way is made differently everywhere I go - I can't even remember the last time I had gooooooood lobster bisque - I mean, can I get some lobster in the bisque??? I'm just saying) big, HUGE, mistake. Not what I thought it was going to be. Nevertheless I ate it. I later told the server that I should have taken her suggestion and as the perfectly well trained server she offered to give me a cup of the chowder at no additional cost. Can you believe it! A free cup! I didn't take her up on her offer but I was impressed with her offering.
Hey critiquers....let me know if you've had good or bad experiences by taking the servers suggestions on your entree, drink, or dessert. If you've had none I challenge you the next time you are out ask the expert for recommendations...they should know more than the specials!
As for McCormick & Schmick - kudos on the customer service. Really good eatin' in my book (especially the stuffed shrimp scampi)...not in my fav five and probably wouldn't make the T List (my personal grading system)...but really good eatin'.
Subscribe to:
Post Comments (Atom)
Posts
Incidentally, this is based on the food at the US Bank Tower location in downtown Los Angeles:
ReplyDeleteHave to say that the Cajun burger was delicious, and the sauce was just spicy enough to be good without burning a hole in your tongue. On a previous occasion I had the seared ahi that came with a nori roll and Asian salad. Not a good choice. The salad itself is good, but tiny. Everything else left a bit to be desired.
It's extremely refreshing to see that there are other's like me. I often ask the server for advice on a final choice. Typically I narrow my options down to two and then ask the server their opinion. I too rate the service on the server's attitude and knowledge of the menu and am particularly enamored with an honest answer. The good restaurants know that a knowledgeable server is a better advocate for the restaurant, the diners experience and simply better customer service. I'm just sayin'.
ReplyDeleteIt's extremely refreshing to see that there are other's like me. I often ask the server for advice on a final choice. Typically I narrow my options down to two and then ask the server their opinion. I too rate the service on the server's attitude and knowledge of the menu and am particularly enamored with an honest answer. The good restaurants know that a knowledgeable server is a better advocate for the restaurant, the diners experience and simply better customer service. I'm just sayin'.
ReplyDelete